If your public water system has experienced a problem during a natural disaster such as flood, drought or tornado, submit a Drinking Water Emergency Waiver Exception Request application to the department as soon as possible to address the problem quickly. The department’s Public Drinking Water Branch and regional office staff can provide additional information and resources to help ensure your system is able to provide safe drinking water to its customers. Public water systems should also implement their emergency response plan.

Length of Permit 

If an emergency exception request is granted, the exception will remain in effect until the department determines it no longer meets the requirements.  

Laws, Rules and Regulations

How to Apply

Applications

Fact Sheets

Fees

No fees to apply for this exemption request. However, there are annual drinking water fees, which include primacy, laboratory certification and services, administration and operator certification fees. These fees are based on type of facility and population.

Timeline/ Process

No specific timeline is required to issue or deny this permit. The department will request additional information if the application is not complete, which will delay the review process.

Public Participation

Public water systems are required to issue boil advisories if necessary if system pressure drops below 20 psi. Systems are required to issue public notices for all boil advisories.

Administrative Hearing Commission

Anyone who is adversely affected by the director's decision to issue, deny, suspend or revoke a permit must appeal within 30 days of the decision to the Administrative Hearing Commission as provided by 621.250.3 RSMo. All appeals must be filed by petition and send to:

Administrative Hearing Commission
PO Box 1557
Jefferson City, MO 65102
Phone: 573-751-2422
Fax: 573-751-5018
Website: Administrative Hearing Commission

Requirements

Renewal

Resources

Financial Assistance

Keep track of all emergency related labor hours and work repairs performed. Don’t forget to take pictures of damage to building contents and facilities. Apply for financial assistance after the emergency is over, visit the State Emergency Management Agency’s website to learn more.

Disaster Resources

The department provides additional information about disaster resources designed to help businesses and communities affected by drought, floods, severe weather and other natural disasters.

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