May 02, 2017

Contact: Communications Office

Department of Natural Resources provides guidance on flooding

JEFFERSON CITY, MO, MAY 1, 2017 – Some Missouri communities are battling rising floodwaters and preparing for imminent flooding while others are beginning their recovery. The Missouri Department of Natural Resources' staff continues to provide assistance and guidance to flood-stricken communities. In addition, the department's disaster resource webpage provides residents with important information. 

The Disaster Resources webpage -- – provides fact sheets to aid in both preparing for and recovering from recent floods, and reporting any potential hazardous substance containers or propane tanks that have been affected by the flooding. 

The website also includes a link to current boil water orders for public water supply systems that have been issued by the department. Water systems often issues boil water advisories directly and may not be included on the department’s list. Residents should contact their public water supply directly for further information and consult the local news media for notification when any health advisories have been issued or lifted.  In addition, if any area has lost water pressure for any period of time, residents should boil their water for drinking for three minutes. Residents should continue boiling their water until notified that samples have been taken proving the water is safe to drink. If residents need additional information or cannot reach their water supply representative, call the department’s Public Drinking Water Branch at 800-361-4827 or 573-751-5331 or your nearest regional office:

  • Kansas City Regional Office – 816-251-0700
  • Northeast Regional Office – 660-385-8000
  • Southeast Regional Office – 573-840-9750
  • Southwest Regional Office – 417-891-4300
  • St. Louis Regional Office – 314-416-2960

Individuals using private wells that may have been flooded may contact their local health public agencies for a free water test and boil order procedures. A listing of all local public health agencies is available on the Department of Health and Senior Services website at

For more information or questions on environmental concerns, contact the Department of Natural Resources at 800-361-4827 or contact one of the department’s regional offices in your area.