Services and Contacts
The following are the Water Protection Program's functional sections and key technical and administrative contact phone numbers.
Fiscal Management Unit
573-751-1300 - fax 573-526-1146
- Director's office
- Program budget
- Information resources
- Missouri Clean Water Commission support and roles coordination
- Water Quality Information System (WQIS)
- GIS development
- Continuing Planning Process
- NPDES Permit fees
- Primacy and Lab fees
- Grant Management
- Purchasing and contracting
- Personnel management
- Internet programming and development
573-751-1192 - fax 573-751-9396
State grants and State Revolving Fund (SRF) loans for water and wastewater collection, distribution and treatment systems.
- Wastewater treatment and drinking water system infrastructure planning assistance.
- Prioritization of applications, and preparation and distribution of the Clean Water and Drinking Water Intended Use Plans.
- Grant and loan fund administration.
- Coordination of water and wastewater grant and loan projects
- Payment review and processing for grants, and payment authorization for loan projects
- Review of engineering documents for wastewater collection and treatment and drinking water systems receiving financial assistance from the Missouri Department of Natural Resources.
Public Drinking Water Compliance
and Enforcement Section
573-526-6925 - fax 573-751-3110
The Public Drinking Water Compliance and Enforcement Section ensures safe drinking water for all of our residents by helping public water systems comply with drinking water laws, regulations, and enforcement requirements. Our emergency response and homeland security activities also help water systems prepare for emergencies. The section administers backflow prevention and fluoridation programs, and implements a source water protection program to better protect water sources from contamination. We oversee the inspection of public water system facilities, and administer Geographic Information Systems, vulnerability assessments, and public notices.
Public Drinking Water Monitoring
573-751-1077 - fax 573-751-3110
The Water Monitoring Section works to develop legislative proposals, rule packages, drinking water fee legislation, and fiscal notes. It’s our responsibility to implement new federal requirements and carry out provisions in state law. Oftentimes, this is the section that identifies violators and takes initial action to help bring them back into compliance. We also make sure that monitoring, reporting and Maximum Contaminant Level requirements are being met. This section supervises and tracks the results from public water systems’ bacteriological, chemical and radiological monitoring efforts.
Public Drinking Water Infrastructure
Permits and Engineering Section
573-751-5924 - fax 573-751-3110
Engineers review engineering plans and reports for the construction or renovation of public drinking water systems. Their review helps guarantee that essential sanitary standards can be met before the state permits the project to begin.
573-522-9908 - fax 573-522-9920
The Engineering Section processes applications for construction, operating permit modification after construction, new sites specific operating permits for facilities required to obtain construction permits for non-SRF funded projects or antidegradation reviews. In addition, the engineering section conducts anti-degradation reviews, facility plan/engineering report reviews for non SRF funded projects, pretreatment approvals, permit determinations and innovative technology evaluations.
Operating Permits Section
573-522-4502 - fax 573-522-9920
The Operating Permits Section process application for renewal, modification and termination of wastewater and stormwater operating permits where a construction permit is not required. The section also supports the department’s ePermitting system as well as processes requests for 401 water quality certification.
Permit Types Processed by the Operating Permits Section:
- Domestic Waste Permits
- Industrial Waste Permits
- Concentrated Animal Feeding Operation Permits
- Stormwater Permits
Compliance and Enforcement
573-751-1911 - fax 573-526-1146
- Development and coordination of case information for enforcement efforts.
- Compliance schedule negotiation and development.
- Missouri Attorney General's Office and Environmental Protection
- Collection and review of facility inspection information.
- Determination and reporting of facility compliance.
Watershed Protection Section
573-751-1300 - fax 573-526-6802
The Watershed Protection Section includes the TMDL/Modeling Unit, the Monitoring and Assessment Unit, and the Water Quality Standards Unit. Brief descriptions of each unit are as follows:
- The Water Quality Standards Unit is responsible for developing, revising and adopting applicable water quality standards pursuant to state law and Section 303(c) of the federal Clean Water Act. Water quality standards are the foundation of the water quality-based pollution control program mandated by the Act, and define the water quality goals for a waterbody by designating its uses, setting criteria to protect those uses, and establishing provisions, such as antidegradation policies, to protect waterbodies from pollutants. Such standards also serve as the regulatory basis for the establishment of water quality-based treatment controls and strategies. All resource management activities of Missouri's Water Protection Program focus on meeting water quality standards. These efforts include identifying impaired waters and developing total maximum daily loads, or TMDLs; issuing and enforcing wastewater and stormwater discharge operating permits; and providing technical and financial assistance for wastewater and stormwater control.
- As part of Section 303(d), 305(b) and 106 of the Federal Clean Water Act, the Monitoring and Assessment Unit, or MAU, performs, oversees and coordinates the collection of water quality data through professional and citizen volunteer efforts. The MAU's responsibilities also include the assessment of all available chemical and biological data to determine if the state's waterbodies are meeting the designated uses outlined in Missouri's Water Quality Standards. The assessment information is included in a biennial report to the U.S. Environmental Protection Agency, Region 7. The biennial report provides an overview of the health of Missouri's waters and a list of waters that have been identified as not meeting, or are now meeting, water quality standards. In addition, the unit houses various types of water quality data collected by the department, other governmental (federal, state, county, etc.) agencies, municipal entities, educational institutions, and citizen volunteers. This data is available to other agencies and the general public.
- The TMDL/Water Quality Modeling Unit is primarily responsible for the writing and mathematical modeling of total maximum daily loads, or TMDLs, which are planning tools used for reducing pollutants and restoring impaired water bodies. This unit also provides modeling support to other units and programs within the department by developing or reviewing models for water quality standards, permit wasteload allocations, and mixing zone studies. Additionally, this unit provides modeling assistance to watershed groups funded in part by subgrants issued by the department's Section 319 Nonpoint Source Implementation Program.