Providing safe and reliable drinking water is an essential component to protecting human health, promoting social wellbeing, and stimulating economic development. Public water systems with sound technical, managerial and financial (TMF) capacity are more likely to provide safe, reliable and affordable drinking water.

What is TMF capacity?

Technical Capacity: The water system meets standards of engineering and structural integrity necessary to serve customer needs. Technically capable water systems are constructed, operated, and maintained according to accepted quality standards.

Managerial Capacity: The water system’s management structure is capable of providing proper stewardship of the system. Governing boards or authorities are actively involved in oversight of system operations.

Financial Capacity: The water system can raise and properly manage the money it needs to operate efficiently over the long term.

TMF Assistance

TMF Assistance Request

Circuit Rider Assistance
The department contracts with Missouri Rural Water Association to provide technical experts, also known as circuit riders, to assist public drinking water systems with a wide range of issues, including water loss, rate setting, operator certification training, planning, asset management, flushing and compliance assistance. In the last three years, the department has been able to provide circuit rider assistance to more than 35 percent of Missouri’s community and nontransient noncommunity systems.

A survey of water systems in 2016 indicated water loss assistance was a high priority. The department provided circuit riders to help systems locate 195 water leaks that were losing an estimated 63 million gallons of water per month.

Another priority assistance request from the 2016 survey was rate assistance. In the last three fiscal years, 152 systems have received rate assistance to help water utility personnel and management understand the necessity of rate adjustment in order to ensure revenues cover the expenditures of the system. Systems assisted with rate studies are also advised on budgeting, asset inventory and management and strategic planning.

Department Resources

Rate Calculator
The department offers an online rate calculator to help systems review water rates. This rate calculator is designed to determine the user charges according to actual use.  It includes a method to accurately account for debt service, operation and maintenance, asset replacement and revenues generated by the system.

The department's gateway for community assistance portal provides Missouri communities with customized online access to tools and resources to address environmental compliance and infrastructure planning needs. The portal is intended to help communities make informed decisions, save staff time and money, and provide improved service to their citizens.

Grants Provided by the Department
Engineering Report Services Grant

Planning a Drinking Water Project

External Tools and Resources

Water Loss Calculator
MRWA Monthly Water Loss Calculator
MRWA Annual Water Loss Calculator

Water Audit
AWWA Water Audit Software

Planning for Capital Improvement Projects
EFCN Small System Capital Improvement Plan Spreadsheet
EPA Water Finance Clearinghouse

Financial Tools for Local Decision Makers
EPA Water Infrastructure Financial Leadership

Capacity Development Reports

2017 Report to the Governor on Missouri's Capacity Development Strategy
2014 Report to the Governor on Missouri's Capacity Development Strategy
2011 Report to the Governor on Missouri's Capacity Development Strategy
Missouri’s Capacity Development Strategy for Existing Water Systems