Services and Contacts
The following are the Water Protection Program's functional sections and key technical and administrative contact phone numbers.
Fiscal Management Unit
573-751-1300 - fax 573-526-1146
- Director's office
- Program budget
- Information resources
- Missouri Clean Water Commission support and roles coordination
- Water Quality Information System (WQIS)
- GIS development
- Continuing Planning Process
- NPDES Permit fees
- Primacy and Lab fees
- Grant Management
- Purchasing and contracting
- Personnel management
- Internet programming and development
573-751-1192 - fax 573-751-9396
State grants and State Revolving Fund (SRF) loans for water and wastewater collection, distribution and treatment systems.
- Wastewater treatment needs evaluation.
- Prioritization of wastewater projects, and preparation and distribution of the Clean Water Intended Use Plan.
- Grant and loan fund projections and management.
- Coordination of water and wastewater grant and loan projects
- Payment review and processing for grants, and payment authorization for loan projects
- Stormwater Grants
- Review of engineering documents for wastewater collection and treatment systems receiving financial assistance from the Missouri Department of Natural Resources (DNR).
Public Drinking Water Compliance
and Enforcement Section
573-526-6925 - fax 573-751-3110
The Public Drinking Water Compliance and Enforcement Section ensures safe drinking water for all of our residents by helping public water systems comply with drinking water laws, regulations, and enforcement requirements. Our emergency response and homeland security activities also help water systems prepare for emergencies. The section administers backflow prevention and fluoridation programs, and implements a source water protection program to better protect water sources from contamination. We oversee the inspection of public water system facilities, and administer Geographic Information Systems, vulnerability assessments, and public notices.
Public Drinking Water Monitoring
573-751-1077 - fax 573-751-3110
The Planning and Water Monitoring Section works to develop legislative proposals, rule packages, drinking water fee legislation, and fiscal notes. It’s our responsibility to implement new federal requirements and carry out provisions in state law. Oftentimes, this is the section that identifies violators and takes initial action to help bring them back into compliance. We also make sure that monitoring, reporting and Maximum Contaminant Level requirements are being met. This section supervises and tracks the results from public water systems’ bacteriological, chemical and radiological monitoring efforts.
Public Drinking Water Infrastructure
Permits and Engineering Section
573-751-5924 - fax 573-751-3110
Engineers review engineering plans and reports for the construction or renovation of public drinking water systems. Their review helps guarantee that essential sanitary standards can be met before the state permits the project to begin.
573-522-9908 - fax 573-522-9920
The Engineering Section processes applications for construction, operating permit modification after construction, new sites specific operating permits for facilities required to obtain construction permits for non-SRF funded projects or antidegradation reviews. In addition, the engineering section conducts anti-degradation reviews, facility plan/engineering report reviews for non SRF funded projects, pretreatment approvals, permit determinations and innovative technology evaluations.
Operating Permits Section
573-522-4502 - fax 573-522-9920
The Operating Permits Section process application for renewal, modification and termination of wastewater and stormwater operating permits where a construction permit is not required. The section also supports the department’s ePermitting system as well as processes requests for 401 water quality certification.
Permit Types Processed by the Operating Permits Section:
- Domestic Waste Permits
- Industrial Waste Permits
- Concentrated Animal Feeding Operation Permits
- Stormwater Permits
Compliance and Enforcement
573-751-1911 - fax 573-526-1146
- Development and coordination of case information for enforcement efforts.
- Compliance schedule negotiation and development.
- Missouri Attorney General's Office and Environmental Protection
- Collection and review of facility inspection information.
- Determination and reporting of facility compliance.
Water Quality Monitoring and Assessment Section
573-751-5723 - fax 573-526-6802
The Water Quality Monitoring and Assessment (WQMA) Section performs or oversees the performance of a variety of efforts to assess, report and improve the quality of waters in Missouri. Through the direction of the department and Clean Water Commission, the WQMA Section develops the water quality standards necessary to achieve and maintain uses on and in the state’s waters. Constant monitoring is done to assure all waters are meeting these standards, and where they do not, the section administers a plan to improve the water quality. The Section maintains information on the past and current quality of water in Missouri and makes the information available to other agencies and the general public.
Watershed Protection Section
573-751-5723 - fax 573-526-6802
The Watershed Protection Section focuses primarily on nonpoint sources of water pollution and watershed-based planning activities. Among our main duties are management of the state's 401 water quality certification program as well as the state's 319 Nonpoint Source Grant program.
Through the 401 certification program, the department protects water quality on projects receiving certain federal permits. This regulatory program involves over 1,000 projects each year. A major goal of the section is to increase efficiencies and consistency in managing those activities so that staff can provide more assistance early in the development of projects to ensure water quality protection.
The 319 grant program provides millions of dollars of federal funding to restore and protect waters affected by nonpoint sources of pollution, such as runoff from farms, homes and parking lots. This non-regulatory program offers grants for a wide range of activities. One goal of the section is to better communicate the opportunities, successes and impacts associated with these grant funds. Another goal is to identify ways to more effectively utilize the funds by focusing on specific issues, areas or activities.
While the two major functions of the program differ, both provide important opportunities to prevent pollution and educate people about the need to protect our water resources. Recent organizational changes will allow for increased coordination between the two activities, which will result in better education of the public, better compliance and improved water quality protection.
The section will also continue to work toward implementing a watershed approach to activities. Plans are under development to establish a new Watershed Planning grant program. Working both within the department and with others outside the department, staff in the section will identify and support opportunities to address water quality on a watershed basis.